> For the complete documentation index, see [llms.txt](https://help.peoplevine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.peoplevine.com/products/control-panel-overview/transactions-overview/view-order-transaction.md).

# How to View an Order's Associated Transaction

> **Order vs transaction**: An order is the itemized receipt of what was purchased and which services were redeemed. A transaction is the payment receipt for that order. One order can have multiple linked transactions when an original invoice was voided and reprocessed.

### Before you begin (Prerequisites)

* **Permissions**: You must be an **Administrator**, **Supervisor**, **Manager**, **Support**, or **Account Rep**. See: [How to Manage Users and Permissions](/products/control-panel-overview/admin-overview/manage-roles-permissions.md).

### Instructions

1. Navigate to [**SELL > View Orders**](https://control.peoplevine.com/orders).

   > **Note (Pro Dash):** Navigate to **Sell > Ecommerce > Order History**.
2. Click **VIEW** on the order row to open the order receipt.
3. Scroll to the bottom of the order. Underneath the itemization, a line reads **"The following payments were made on this order."** with a bulleted list of linked transactions below it.
4. Click the transaction reference link — it shows in the format: `#[Transaction #] - [payment method] - [status] - $[amount] - [date]`. You will usually see one transaction with status **Processed**. If the order was originally invoiced, then voided and reprocessed, each of those transactions appears in the list.
5. The transaction record opens on its detail page — you are now on the Transaction Details page in [**SELL > View Transactions**](https://control.peoplevine.com/transactions) for that specific transaction.

### What Happens Next

* **Next step**: [How to See the Payment Method Used on a Transaction](/products/control-panel-overview/transactions-overview/view-transaction-payment-method.md)

*Last updated: 2026-05-24*


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