> For the complete documentation index, see [llms.txt](https://help.peoplevine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.peoplevine.com/products/control-panel-overview/membership-setup-overview/update-subscription-rates.md).

# How to Update Subscription Rates for a Program

### Before you begin (Prerequisites)

* **Permissions**: You must be an **Administrator**, **Supervisor**, **Manager**, **Support**, or **Account Rep**. See: [How to Manage Users and Permissions](/products/control-panel-overview/admin-overview/manage-roles-permissions.md).
* **Membership Program**: The program must already exist. See: [How to Create a Membership Program](/products/control-panel-overview/membership-setup-overview/create-membership-program.md).
* **Rate Change Policy**: Determine whether the new rate applies only to new enrollments or also to existing members. If existing members need updating, see: [How to Batch Update Membership Rates for Current Members](/products/control-panel-overview/membership-setup-overview/batch-update-membership-rates.md).

### Instructions

1. Navigate to [**MEMBERS > Manage Membership Programs**](https://control.peoplevine.com/admin_membership_list.aspx).

> **Note (Pro Dash):** Navigate to **REWARD > Manage Membership Programs**.

2. Click **EDIT** next to the program whose rates you want to change.
3. In the **Billing for this Membership** section, update the pricing fields:

| Field                                            | What to Change                                 |
| ------------------------------------------------ | ---------------------------------------------- |
| **Monthly / Quarterly / Semi-Annual / Annually** | New recurring dues amount for each frequency   |
| **Initiation Fee**                               | New one-time enrollment fee (if applicable)    |
| **Service Fee**                                  | Updated service fee percentage (if applicable) |

4. Click **UPDATE MEMBERSHIP**.

### How rate changes affect members

| Member Type                                       | Impact                                                     |
| ------------------------------------------------- | ---------------------------------------------------------- |
| **New members** (enrolled after the change)       | Charged the new rate automatically                         |
| **Existing members** (enrolled before the change) | Continue at their original rate until individually updated |
| **Members with custom/grandfathered rates**       | Unaffected by program-level changes                        |

> **Note**: Updating the program rate does **not** automatically change billing for existing members. Their subscriptions under [**SELL > View Subscriptions**](https://control.peoplevine.com/subscriptions) retain the rate that was active at the time of enrollment. To update existing members, use the batch update process or edit subscriptions individually.

### Best Practice

Before changing rates, export the current subscription list from [**SELL > View Subscriptions**](https://control.peoplevine.com/subscriptions) filtered to the program. This gives you a record of all current rates, including any members with custom or grandfathered pricing that you may want to preserve after a batch update.

### What Happens Next

* **On the system side**: The program listing in [**MEMBERS > Manage Membership Programs**](https://control.peoplevine.com/admin_membership_list.aspx) reflects the new pricing. Existing member subscriptions remain unchanged.
* **Next step**: To apply the new rate to existing members, see: [How to Batch Update Membership Rates for Current Members](/products/control-panel-overview/membership-setup-overview/batch-update-membership-rates.md).

*Last updated: 2026-05-24*


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