> For the complete documentation index, see [llms.txt](https://help.peoplevine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.peoplevine.com/products/control-panel-overview/membership-management-hub/search-member.md).

# How to Search for a Member

### Before you begin (Prerequisites)

* **Permissions**: You must be an **Administrator**, **Supervisor**, **Manager**, **Support**, or **Account Rep**. See: [How to Manage Users and Permissions](/products/control-panel-overview/admin-overview/manage-roles-permissions.md).
* **Member Data**: You need at least one identifying detail (name, email, phone, or member ID).

### Instructions

1. Navigate to [**MEMBERS > View Members**](https://control.peoplevine.com/membership/0/members).

> **Note (Pro Dash)**: In the Pro Dashboard, there is no MEMBERS menu. Navigate to **REWARD > All Members**.

2. Use the filters to find the member:
   * **Sort by**: Sort by Expired, Expiration, Membership ID, or Member's Last Name.
   * **Status**: Filter by Active, Pending, Suspended, Cancelled, Payment Failed, Upgraded, Downgraded, Expired, or Archived.
   * **Member ID**: Enter the member's ID number.
   * **Member's Name**: Type in the search field.
   * **Membership Plan**: Select a specific program from the dropdown.
   * **Date Joined**: Filter by date range (from / to end of day).
3. Click **APPLY**.
4. Click the **Member's Name** in the results table to open their CRM profile.

> **Tip**: To search for someone who may not yet be a member, use [**CRM > View People**](https://control.peoplevine.com/customers) instead. The CRM includes all people in the system (contacts, prospects, guests, and members).

### Best Practice

Search by Membership ID for the most precise match. For name searches, use the **Member's Name** field rather than scrolling through the full list.

### What Happens Next

* **Next step**: [How to View a Member's Profile](/products/control-panel-overview/membership-management-hub/view-profile.md) or [How to Edit a Membership](/products/control-panel-overview/membership-management-hub/edit-membership.md).

***

*Last updated: 2026-05-24*


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# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
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```

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