> For the complete documentation index, see [llms.txt](https://help.peoplevine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.peoplevine.com/products/control-panel-overview/membership-management-hub/check-in-from-profile.md).

# How to Check In a Member from Their Profile

### Before you begin (Prerequisites)

* **Permissions**: You must be an **Administrator**, **Supervisor**, **Manager**, **Support**, or **Account Rep**. See: [How to Manage Users and Permissions](/products/control-panel-overview/admin-overview/manage-roles-permissions.md).
* **Active Membership**: The member must have at least one active membership card on their profile. The **Check In** link appears next to each membership card in the Memberships section.

### Instructions

1. Use the **Search** icon (magnifying glass) in the top navigation bar. Type the member's name or email and select their profile.

> Alternatively, navigate to [**CRM > View People**](https://control.peoplevine.com/customers), search by name or email, click **APPLY**, and click the member's **Name**.

> **Note (Pro Dash):** Navigate to **CRM > People > View People**.

4. Scroll to the **Memberships** section (or click **See all memberships**).
5. Click the **CHECK IN** button next to the membership card you want to check them in under.

> **Note**: The **CHECK IN** button appears per membership card. If a member holds multiple memberships, choose the card that corresponds to the location or program for this check-in.

### Best Practice

Use the profile check-in for one-off situations (e.g., resolving a check-in issue at the front desk). For regular high-volume check-ins, use the dedicated Check-In App instead.

### What Happens Next

* **On the member side**: The check-in is recorded and the member appears in the Recent Check-Ins list ([**MEMBERS > Recent Check-Ins**](https://control.peoplevine.com/admin_membership_card_activity.aspx)).
* **Next step**: For high-volume check-ins, use the dedicated Check-In App instead. See: [How to Scan a Member (Check-In App)](/products/check-in-app-overview/scan-member.md).

***

*Last updated: 2026-05-24*


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