> For the complete documentation index, see [llms.txt](https://help.peoplevine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.peoplevine.com/products/control-panel-overview/membership-management-hub/add-sub-member.md).

# How to Add a Sub-Member (Family/Dependent)

### Before you begin (Prerequisites)

* **Permissions**: You must be an **Administrator**, **Supervisor**, **Manager**, **Support**, or **Account Rep**. See: [How to Manage Users and Permissions](/products/control-panel-overview/admin-overview/manage-roles-permissions.md).
* **Admin Setup**: The membership program must have sub-members enabled. See: [How to Enable Family Memberships](/products/control-panel-overview/membership-setup-overview/enable-family-memberships.md).
* **Primary Member**: The primary member must have an active membership.

### Instructions

1. Use the **Search** icon (magnifying glass) in the top navigation bar. Type the primary member's name or email and select their profile.

> Alternatively, navigate to [**CRM > View People**](https://control.peoplevine.com/customers), search by name or email, click **APPLY**, and click the member's **Name**.

> **Note (Pro Dash):** Navigate to **CRM > People > View People**.

3. Scroll to the **Memberships** section.
4. Click **View** on the primary member's membership card to open the card detail page.
5. In the **Assign a Parent Card** section, click **Assign Person** under **Add a Sub Member**.
6. Search for the dependent by name or email, or create a new CRM profile first. See: [How to Create a CRM Profile](/products/control-panel-overview/membership-management-hub/create-profile.md).
7. Complete the enrollment details for the sub-member. The sub-member receives their own membership card linked to the primary.

> **Note**: To let the sub-member log in independently, set their **Member Portal Access** during enrollment — enter a **Username** (typically their email) and a **Password**, or check **E-mail password reset link** to have the system send them a setup link.

> **Note**: Sub-member status is dictated by the primary member's status. If the primary member's card goes to Failed or Cancelled, sub-members lose access.

> **Note**: Once a member is enrolled as a sub-member, the "Sub Member" tag on their membership card persists even after cancellation. If you need to re-enroll the same person into the **same** membership program, archive the old card first — otherwise the system may conflict with the existing tag. If re-enrolling into a **different** program, no action needed.

> **Note**: To consolidate sub-member billing under the primary member, enable the **Parent House Account** checkbox on each sub-member's membership card. See: [How Family Billing Works](/products/control-panel-overview/invoices-house-account-overview/family-billing.md) for the full setup and invoice rollup details.

### Best Practice

Sub-members can add and manage their own payment method for event tickets, F\&B, spa, etc. The primary billing member pays for membership dues and initiation fee. To consolidate sub-member house account charges onto the primary member's sweep, enable the **Parent House Account** checkbox on each sub-member's card.

### What Happens Next

* **On the member side**: The sub-member receives their own digital membership card and can log in to the Member Portal with their own credentials. Check-in works independently.
* **Next step**: [How to Send a Member Their Digital Membership Card](/products/control-panel-overview/membership-management-hub/send-membership-card.md) to send the sub-member their card.

***

*Last updated: 2026-06-24*


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