> For the complete documentation index, see [llms.txt](https://help.peoplevine.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.peoplevine.com/products/control-panel-overview/charging-payments-overview/create-product.md).

# How to Create a Product

### Before you begin (Prerequisites)

* **Permissions**: You must be an **Administrator**, **Supervisor**, **Manager**, **Support**, or **Account Rep**. See: [How to Manage Users and Permissions](/products/control-panel-overview/admin-overview/manage-roles-permissions.md).
* **Categories**: Set up product categories first if you want to organize products. Navigate to **SELL > Categorize Products**.

### Instructions

1. Navigate to [**SELL > Manage Products**](https://control.peoplevine.com/commerce_products.aspx).

> **Note (Pro Dash):** Navigate to **SELL > Ecommerce > Setup New Product** (goes directly to the creation form — skip step 2).

2. Click **ADD A PRODUCT** (top right).

> **Important**: Most fields on the Create a Product form are legacy and don't need to be filled in for current Peoplevine clients. The minimum required fields are: **Product Type**, **Product Title**, **Descriptive Title**, **Retail Price**, and **Taxes**. You can leave the rest blank.

**Product Details:**

3. Select a **Product Type**:
   * **Service** *(recommended)* — a non-physical item (e.g., valet charge, consulting fee).
   * **Physical Product** — a tangible item with optional inventory tracking and shipping.
   * **Bundle** — a group of products sold together.
   * **Digital Item** — gift certificates, memberships, vouchers, etc.
   * **Gateway Only** — not available for purchase (used for internal tracking).

> **Note**: Service is the recommended product type for most use cases. Confirm with your Peoplevine implementation team before relying on the other types.

4. Enter the **Product Title**.
5. Set the **Product Status**:
   * **Published - Available for Purchase** — available for sale in the Peoplevine Virtual POS.
   * **Administrators Only - Not Available Online** — only visible to staff in the Control Panel.
   * **Not Published - In Planning** — hidden from all views.
6. Select a **Brand** if applicable.
7. Select one or more **Categories** using the checkboxes.
8. Enter a **Description** using the rich text editor.
9. Optionally enter a **Product Link** (for external products), **Product SKU**, and **External ID**.

**Product Pricing:**

10. Enter the **Retail Price**.
11. Optionally set **Unit Type**, **Min Quantity**, **Max Quantity**, and **Sold in Intervals of**.

**Inventory:**

12. Enter **Total In Stock** and select a **Stock Location** if applicable.

**Permissions & Owner:**

13. Set **Visibility**: Anyone (Public), Customer's Only, or Dealer's Only.
14. Optionally assign a **Product Owner** by searching for a profile.

**Images:**

15. Click **Upload** to add product images.

**Taxes:**

16. Under **Taxes**, select **Default Tax** to apply platform-level taxes, or **Itemized Taxes** to apply specific tax groups.
17. Click **CREATE**.

### What Happens Next

* **On the system side**: The product appears in [**SELL > Manage Products**](https://control.peoplevine.com/commerce_products.aspx). It can now be added to orders via the Virtual POS. See: [How to Create an Order](/products/control-panel-overview/charging-payments-overview/create-order.md).
* **To edit an existing product**: On the products list, click the **Edit** button (green) to open the product form, or click the **Menu** button (blue) to open the product detail page.

*Last updated: 2026-05-24*


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