FAQ

Helps and Tips for some of our more Frequently Asked Questions

5 articles in this collection
Written by Jordan Gilman

How do I help someone get access to PeopleVine that didn't receive the invitation e-mail?

Follow these steps to properly reset their password and get them access to the platform.

Written by Jordan Gilman
Updated over a week ago

Tax isn't calculating in the Virtual POS

If your tax isn't calculating in the Virtual POS then check the value for your State under your company profile.

Written by Jordan Gilman
Updated over a week ago

What happens when the POS and PeopleVine connection stops?

We'll share with you some tips and steps for handling the exception when a POS and PeopleVine connection stops.

Written by Jordan Gilman
Updated over a week ago

Why can't I see my changes after saving/uploading them?

It's called browser caching. Your web browser does this to ensure optimal performance for the same content.

Written by Jordan Gilman
Updated over a week ago

Why can't I see the image I just uploaded?

Your web browser caches files in order to speed up your experience, we'll show you how to see your updates.

Written by Jordan Gilman
Updated over a week ago