When setting up your membership program/loyalty program, make sure that you set the Scan Type to Only Need the Member's Number to ensure that it inputs properly.
For directions on how to configure the Loyalty Program in NCR Silver, see this article: http://customercare.ncrsilver.com/community?criteria=BESTANSWERS&dc=All&id=kA1d0000000HJQ6CAO
Now enter the following values:
- Server URL: https://api.peoplevine.com/ncr/loyalty
- You can get your Access Token by going to the Company Menu and clicking on Integrated Platforms. Then click on the NCR Silver option in the Control Panel
- Make sure you add the location name and associate it with a business directory location. You can create a business directory location by going to the Directory engine, register a profile and then add the location where the POS is located.
Once connected, you will be able to look up loyalty members in the POS and reward points.